We do not offer reservations. However, you can place an order online and choose "Pick up in store" to have your items  set aside and ready for collection at the store.

Once your order is placed, you will be guided to a confirmation page that will show your order number and pertinent information. Furthermore, anticipate receiving an order confirmation email containing the same information.

You can easily track the status and delivery of your order at any time using the provided track and trace number, which will be included in the confirmation email you receive.

We permit returns within 7 days from the date of receiving your package, provided they comply with our Return Policy guidelines. 

AnswerIf you want to exchange your order please contact info@enes.be

If you want to return your order, see our return policy 

After your package arrives at our warehouse, kindly allow for a processing period of 5 to 10 business days for your return. An email notification will be sent to you once the return process is finalized, and your refund has been issued.

Mon: 11:00 - 18:00

Tue:  11:00 - 18:00

Wed: 10:00 - 18:00

Thu:  10:00 - 18:00

Fri:    10:00 - 18:30

Sat:   10:00 - 18:30

Sun:  13:00 - 18:00